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Retained support

Retained & Outsourced QHSE Support

A part-time QHSE manager, without the full-time cost — keeping your quality, health, safety and environmental systems live, your audits scheduled, and your certification maintained.

Wales & the South West — Cardiff, Newport, Swansea, Bristol the Midlands — Birmingham, Coventry, the automotive manufacturing belt London & the South East — London, Essex, Kent the North of England — Manchester, Leeds, Sheffield
What retained QHSE support is

Your outsourced QHSE manager, on a flexible retainer

Not every business needs, or can justify, a full-time quality, health, safety and environmental manager — but every certified management system needs someone accountable for keeping it live: scheduling audits, chasing actions, running management reviews and staying ahead of legal and standard changes. Retained QHSE support puts an experienced consultant in that role on a flexible, part-time basis.

It's commonly used by SMEs between QHSE hires, businesses that have outgrown an ad-hoc approach but aren't ready for a full-time role, or businesses that simply prefer to buy in the expertise rather than build it in-house.

Who it's for

Who this service is for

SMEs without in-house QHSE resource

You're certified (or need to be) but don't have anyone whose job it is to keep the system alive day to day.

  • Ongoing system maintenance
  • Audit scheduling & follow-up
  • Management review facilitation

Businesses between hires

Your QHSE manager has left, or you're recruiting, and need continuity so certification isn't put at risk.

  • Interim / outsourced QHSE manager cover
  • Handover and knowledge continuity
  • Support recruiting or onboarding your next hire
What's included

What's included

Scope and hours are agreed to fit your business — from a few hours a month to a near full-time interim role.

Ongoing system maintenance

Keeping documentation, registers and records current across ISO 9001, 14001, 45001 and any sector standards you hold.

Management review facilitation

Running or supporting management review meetings so they produce real decisions, on schedule.

Audit scheduling & follow-up

Keeping your internal and supplier audit programme on track and corrective actions closing out.

Interim / outsourced QHSE manager

Covering the QHSE manager role during recruitment, leave or a restructure, with minimal handover disruption.

Retained competent person

Acting as your outsourced health & safety 'competent person' where that's the most practical route.

Certification body liaison

Managing the relationship and scheduling with your UKAS-accredited certification body.

Our process

How retained support works

1

Scoping call

We understand your standards, current system maturity and what you need covered.

2

Agree scope & hours

We agree a fixed monthly retainer and scope — no open-ended, uncapped billing.

3

Onboarding review

We review your existing system so nothing falls through the cracks in the handover.

4

Ongoing monthly support

We deliver the agreed scope every month, with a clear record of what's been done.

Why Control Edge

Why work with Control Edge on retained support

Common questions

Retained support questions, answered

How many hours a month do we need?

It depends entirely on your size, number of standards and current system maturity — anywhere from a few hours a month for a stable, mature system to several days a month for an interim management role. We'll recommend a realistic starting point on a scoping call.

Is this cheaper than hiring a full-time QHSE manager?

For most SMEs, yes, particularly once salary, employer costs, training and management overhead are factored in — though the right answer depends on your size and growth plans, which is exactly what we'll discuss honestly on a scoping call.

What's the notice period if we want to stop?

We agree retainer terms up front, including notice periods, as part of your proposal — there's no indefinite lock-in.

Which standards can you support on a retainer?

ISO 9001, ISO 14001, ISO 45001, IATF 16949 and AS9100, individually or as an integrated system.

Can retained support start small and grow?

Yes — many clients start with a light-touch retainer (for example, quarterly audits and management review support) and increase scope as they grow or as trust in the relationship builds.

Related services

Explore related services

Most of our clients need more than one of these — here's what tends to go together.

Want your QHSE system to run itself, without the full-time cost?

Tell us about your current setup and we'll propose a fixed monthly retainer that fits.

Talk to a consultant →