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Health & Safety · Retained

Outsourced & Retained Competent Person

Your outsourced, retained health & safety adviser — the "competent person" the law requires — without the cost of a full-time hire.

Wales & the South West — Cardiff, Newport, Swansea, Bristol the Midlands — Birmingham, Coventry, the automotive manufacturing belt London & the South East — London, Essex, Kent the North of England — Manchester, Leeds, Sheffield
What a competent person is

A legal duty most SMEs meet by outsourcing it

Under the Management of Health and Safety at Work Regulations 1999, every employer must appoint one or more 'competent persons' to help them meet their health and safety duties. For many small and medium businesses, a full-time, in-house health and safety manager isn't justified by the size of the risk or the budget — appointing an external, qualified consultant as competent person is a recognised, cost-effective alternative.

This isn't a one-off certificate exercise: it's an ongoing relationship where we provide advice, keep your policies current, and support you when something goes wrong.

Who it's for

Who this service is for

SMEs without in-house H&S expertise

You need a named, qualified competent person but can't justify a full-time hire.

  • Retained H&S advice
  • Toolbox talks & briefings
  • Policy & document control

Businesses needing it for tenders or insurance

A customer, tender or insurer requires evidence of a named competent person.

  • A documented competent person arrangement
  • Access to advice on request
  • Ongoing legislative monitoring
What's included

What's included

Retained H&S advice

Ongoing access to competent advice by phone or email, not a one-off consultation.

Toolbox talks & briefings

Regular safety briefings and toolbox talks to keep safety live for your workforce.

Policy & document control

Keeping your health and safety policy and supporting documents current as your business and the law change.

Risk assessment oversight

Reviewing and signing off risk assessments, or producing them where needed — see risk assessment & RAMS.

Incident support

On-call support if something goes wrong, including investigation and RIDDOR reporting.

Legislative horizon-scanning

Keeping you ahead of changes to health and safety law that affect your business.

Our process

How retained competent person support works

1

Scoping call

We understand your business, current arrangements and risk profile.

2

Baseline review

We review your existing policies, risk assessments and safety arrangements.

3

Agree retainer scope

We agree a fixed monthly retainer covering the advice and access you need.

4

Ongoing support

We provide ongoing advice, briefings and document control, on call when something happens.

Why Control Edge

Why work with Control Edge as your competent person

Common questions

Competent person questions, answered

Is appointing a competent person a legal requirement?

Yes. The Management of Health and Safety at Work Regulations 1999 require every employer to appoint one or more competent persons to assist with meeting health and safety duties.

Can an external consultant be our competent person?

Yes — this is a well-established and HSE-recognised route, particularly for SMEs where a full-time in-house appointment isn't proportionate to the risk or the size of the business.

How quickly can you respond if something happens?

Response times are agreed as part of your retainer; most clients have same-day or next-working-day access for non-emergency queries, with faster response for genuine incidents.

How is this different from retained QHSE support?

This service is specifically the health & safety competent person role. Our retained QHSE support is broader, covering quality and environmental management too — many clients combine both under one retainer.

What does this service cost?

We quote a fixed monthly retainer based on your size and risk profile, agreed after a free scoping call.

Related services

Explore related services

Most of our clients need more than one of these — here's what tends to go together.

Need a named competent person without a full-time hire?

Tell us about your business and we'll propose a fixed monthly retainer that fits.

Talk to a consultant →