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Health & Safety

Incident Investigation & RIDDOR Reporting

Root-cause investigation and reporting that stands up to scrutiny — from a near miss to a RIDDOR-reportable incident — and stops it happening again.

Wales & the South West — Cardiff, Newport, Swansea, Bristol the Midlands — Birmingham, Coventry, the automotive manufacturing belt London & the South East — London, Essex, Kent the North of England — Manchester, Leeds, Sheffield
Why proper investigation matters

Beyond the accident book: finding, and fixing, the real cause

Under RIDDOR (the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013), employers must report certain workplace incidents to the HSE — fatalities and specified injuries without delay, over-7-day injuries within 15 days, and dangerous occurrences without delay — each followed by a written report. Getting the reportability decision wrong, in either direction, creates real risk.

Just as important as reporting is investigating properly: a rushed or superficial investigation finds a plausible cause but misses the real one, and the same incident happens again. We bring a structured, independent approach to both the investigation and the reporting decision.

Who it's for

Who this service is for

Businesses following an incident

Something has happened — an injury, a near miss, a dangerous occurrence — and you need it investigated and, if applicable, reported properly.

  • Immediate response guidance
  • RIDDOR reportability assessment
  • Root cause investigation

Businesses building a near-miss culture

You want a genuine near-miss reporting and investigation process, not just a box-ticking accident book.

  • Near-miss investigation process design
  • Lessons-learned tracking
  • Trend analysis over time
What's included

What's included

Accident & near-miss investigation

Independent, structured investigation of what happened and why, not just what the immediate cause looks like.

RIDDOR reportability assessment

A clear, defensible decision on whether an incident is RIDDOR-reportable, and support submitting it if so.

Root cause analysis

5-Why, Ishikawa and other structured techniques to find the underlying cause, not just the trigger.

Witness statement support

Guidance on gathering clear, consistent witness accounts as part of the investigation.

Investigation report writing

Clear, evidence-based reports suitable for internal use, insurers or regulatory scrutiny.

Lessons-learned & action tracking

Action plans that get tracked to genuine closure, and lessons shared so the same incident doesn't recur elsewhere.

Our process

How we investigate

1

Immediate response

We advise on immediate actions, evidence preservation and any RIDDOR reportability decision.

2

Evidence gathering

We gather witness accounts, documentation and physical evidence while it's still fresh.

3

Root cause analysis

We apply structured techniques to find the real, underlying cause of the incident.

4

Report, act & close out

We issue a clear report and track corrective actions through to verified closure.

Why Control Edge

Why work with Control Edge on incident investigation

Common questions

Incident investigation questions, answered

Is RIDDOR reporting a legal requirement?

Yes. Employers, the self-employed and people in control of premises have a legal duty under RIDDOR to report specified workplace injuries, diseases and dangerous occurrences to the HSE.

What has to be reported, and by when?

Broadly: deaths and specified injuries must be reported without delay (and followed by a written report within 10 days); injuries causing more than seven days' incapacity must be reported within 15 days; dangerous occurrences must be reported without delay. Getting the classification right matters, and we can assess this for you.

Can you investigate on our behalf after an incident?

Yes — we can lead the investigation independently, or support your own team through it, depending on what's happened and how quickly you need a credible outcome.

Do you help if the HSE contacts us?

Yes, we can support you in preparing your response and evidence if the HSE follows up on a reported incident.

What does this service cost?

We quote a fixed price per investigation, or a retainer for ongoing incident response support, agreed after a free scoping call.

Related services

Explore related services

Most of our clients need more than one of these — here's what tends to go together.

Dealing with an incident or near miss?

Tell us what's happened and we'll advise on immediate next steps and a fixed price for the investigation.

Talk to a consultant →